Refund & Cancellation Policy
Order cancellation, refund conditions and credit refunds for backlink and sponsored-post services.
This is a template and should be reviewed by a legal professional before you rely on it.
These terms govern cancellation and refunds for backlink and sponsored-post orders placed through skybacklink.
Cancellation before publication
If your order has not yet been reviewed or published, you may request cancellation. In that case the amount paid, or the credits used, are refunded to your account.
After publication
Once a backlink or sponsored post goes live on your chosen publisher site, the service is considered delivered. Due to its digital and made-to-order nature, placements that have gone live are non-refundable. If published content contains an error on our part, we will provide a correction or a suitable remedy.
Crypto payments
Because payments are made with crypto assets, where a confirmed payment can be refunded it is credited to your account as an equivalent amount of credits; due to the irreversible nature of blockchain transactions, direct on-chain refunds are not guaranteed.
Credit refunds
Credits used for self-service backlink requests that are rejected by an administrator or cannot be fulfilled are automatically returned to your account and appear as a transaction record in the panel.
Requests
For cancellation and refund requests, please use the channels on our contact page.